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5

After breaking down after paying for repairs at a DIFFERENT shop already, and a neighbor recommending to come to Ryan’s, I brought my vehicle here and am so glad that I did. I had only talked to Ken, and he is a stand up guy. He had told me exactly what was needed and even though my repairs were going to be more expensive, he said that he “wouldn’t feel right” sending me back out with something that will just break down again. Excellent service, trustworthy staff and techs, I’ve already recommended a friend to stop by. My vehicle is running better now, and accelerates faster, than it had when I bought it. Thank you all, sincerely

Thank you for the kind words, J! We're happy to hear that you had a great experience at our shop. Ken is a valued member of our team, and we're glad he provided excellent service. We always aim to be transparent and prioritize the long-term reliability of your vehicle. We appreciate your recommendation and look forward to serving you and your friend in the future.

- Ryan's Automotive
5

Recently, needed some work done on my Scion. Was referred to Ryan's and was so happy they squeezed me in the same day!! Had my car back the next day. What a relief. I, can't Thank them enough. Thanks Again Cheri & all helping to get my car back on the road. They also did a full inspection on my car. That was above & beyond. Michele Clark

Thank you, Michele, for sharing your positive experience with us! We're thrilled that we could help get your Scion back on the road. Our team always strives to provide top-notch service, and we're glad you appreciated the extra mile we went with the full inspection. If there's anything else we can do for you, please don't hesitate to reach out.

- Ryan's Automotive
4

If you have any issues ask for Sherry … she strikes me as professional and conscientious owner.

You know what Eric, your old battery couldn't hold a charge, we tried. We had it on the charger for a full day after it was towed in to our shop. This is clearly really upsetting you. Why don't you bring back the Interstate Battery we put in your truck. We'll refund your money for the battery and give you back your original. We don't charge to install batteries. We sold you a battery for $213.97 (two dollars less than what you could buy the same battery for from Interstate directly). Please come in today so we can get this sorted out.

- Ryan's Automotive
1

Ryan is a lying crook. Go anywhere else ... in fact run.

Eric, that's not fair. Usually we invite constructive feedback, but your claim that we somehow lied or gave you false information is simply not true! Here's the documented series of events. Ken received verbal authorization from Eric on the following job(s): Multi-Point Reliability Inspection (Visual/ Electronic) - $.00 and Inspect NO START. NO CRANK. - $72.80 8/15/2023 04:15 PM Ryan shared estimate via SMS to (XXXXXX) 8/16/2023 01:57 PM Ryan shared estimate via email to (XXXXXX) 8/16/2023 01:56 PM Eric viewed their estimate 8/16/2023 02:22 PM Ryan Hicks received verbal authorization from ERIC on the following job(s): Battery (Remove & Replace) - $263.40 and Key & Reprogram - $267.80 8/21/2023 02:44 PM Your vehicle sat here for over week. We called, texted, emailed multiple times to either get authroization or decline. Finally after threat of storage fee, you reluctantly came to the shop, in person, and authorized. Then when you came to pick up you made a huge scene in our office calling the service manager and owner all the ugly names and foul language in front of other customers. Your claim was that our original estimate was $400. You and I both know that's a bunch of bologna. Look, I'm sorry you're having some tough personal problems, which you disclosed, but we're not the one to take your frustrations out on. We fixed the truck! We fixed the truck for a more than fair price that was agreed upon! AND we fixed the truck with a quick turn around time (once we had authorization). We are here to help and take of people's vehicles. I'm sorry you weren't able to see that.

- Ryan's Automotive
5

Ken and Cheri in the office were awesome, super friendly and helpful and they got us in last minute for an oil change. Thanks to the whole team for taking care of our van!

Thank you for the wonderful review, Sarah! We are thrilled to hear that Ken, Cheri, and our team provided you with excellent customer service. We always strive to be friendly and helpful, and we're glad we could accommodate your last-minute oil change. If you need any further assistance, please don't hesitate to reach out.

- Ryan's Automotive
5

The service was fast, reasonably priced and they did not try to sell me anything I didn't need. And my car was cleaned when they brought it out to me. VERY NICE PEOPLE.

Thank you, Pat! We're thrilled to hear that you had such a positive experience with us. It's our goal to provide fast and reliable service while ensuring that our customers only receive what they need. We're glad you appreciated the extra touch of a clean car. Come back anytime!

- Ryan's Automotive
5

Friendly staff, superior service, reasonable prices. HIGHLY recommended!!

Thank you, Elizabeth! We appreciate your recommendation and kind words. It's delightful to know that you enjoyed our friendly service, competitive pricing, and superior customer experience. We look forward to serving you again!

- Ryan's Automotive
5

Friendly staff, superior service, reasonable prices. HIGHLY recommended!! I've been using Ryan's Automotive for repairs big and small for about a year and am very happy with their service.

Thank you so much for your kind words! We are so glad we were able to replace the brake light bulb in your RAV4. We take pride in providing our customers with excellent service, and it is always rewarding to hear that we have exceeded your expectations. We are especially happy to hear that you found our staff to be friendly and helpful. We believe that our team is one of our greatest assets, and we are always working to train and develop our staff to provide the best possible service to our customers. We also appreciate your feedback about our prices. We strive to offer our customers competitive prices without sacrificing quality. We are glad to hear that you found our prices to be reasonable. Thank you again for your business! We hope to see you again soon.

- Ryan's Automotive
5

Amazing place. Completely thorough, great communication, extremely friendly, helpful, honest, their excellence and integrity shines from start to finish.

Thank you, Lindz! We're thrilled to hear that you had an amazing experience with us. Providing thorough and excellent service is what we strive for and we're glad it shone through in your visit. We look forward to serving you again soon!

- Ryan's Automotive
5

Quick service, friendly and knowledgeable. I would absolutely recommend them.

Thank you Russell for the 5-star recommendation! We're delighted to hear that you were impressed with our quick and friendly service. We take pride in providing knowledgeable assistance to our customers. Should you require any further assistance or recommendations, don't hesitate to reach out.

- Ryan's Automotive

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