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1

Unfortunately this place price gouges like I've never experienced before. I was quoted about $3650 for 2 rather normal repairs, which is more than I paid for my car, when ultimately the repair cost me $470 somewhere else in the area. They claimed the high prices had to do with "covid supply chain issues". But I always look up how much parts cost to get an idea of labor-- it would've been around $300 for the parts, meaning $3350 in labor. My mom jokingly asked "are they throwing in a new engine with that?" Meanwhile, the shop knew when I brought it in that I had to have the car looked at right away because it started acting up while I was here visiting someone on their death bed. The shop came off as nice people but ultimately I wouldn't trust them unless you don't care about what you're being charged.

1

Everyone at the desk acted super friendly, but they charged us over a grand for work that should have been $500 tops. They installed the part wrong so that it failed again in less than a couple of hours of driving. I would give zero stars if I could. Terribly dishonest, deceitful and just plain disrespectful.

I'm really sorry to hear the repair we did on your 1988 Dodge van failed. I did receive a text message from you guys afterward and offered to get you back in the shop to warranty the repair. Unfortunately, we tried to make contact to correct the issue, but there was no response. It's not often repairs fail, but when they do, we always do what's right! We would have been more than happy to cover the cost of the repair wherever you had to stop to get it fixed, if it was something we did. We would still be more than happy to make it right. I'll call you again today. In regards to price. I don't know any shop where you can get a cooling system diagnostic, both radiator hoses, by-pass hose, and a clean and flush of the cooling system to get all the stop leak out of the system on a 1988 Dodge Van where most of the work requires removing the center console inside the cab for $500. We truely tried to keep the job budget friendly given you guys were road tripping. We got the parts as quick as possible and got you guys back on the road ASAP. Again, very sorry the repair failed. Also we fully understand know one wants to pay for auto repair and know it's thoroughly frustrating when that repair fails. Hopefully we can touchbase to make this right.

- Ryan's Automotive
5

Thank you so much for your 5-star review! It means the world to us to know that you had a positive experience with Ryan's Automotive. We take pride in providing our customers with the best possible service, and we're so glad that we were able to meet your expectations.

- Ryan's Automotive
5

Great customer service.

Thank you for the shining review! We are always happy to service your Lexus. We look forward to seeing you again next time.

- Ryan's Automotive
5

My jeep broke down, and they provided services to analyze the problem. Very quick and professional services.

Thank you for your review! We're so sorry to hear that your Jeep broke down, but we're glad that we were able to provide you with quick and professional service to diagnois the engine problem. We understand that it can be frustrating and stressful when your car breaks down. Sorry in this case it was a serious issue. We're proud of our team of experienced technicians who are able to quickly and accurately diagnose problems and provide the necessary repairs. We're glad that you were happy with our service, and we hope that you'll come back to us in the future for all of your vehicles maintenance and repair needs. Thank you again for your review!

- Ryan's Automotive
5

The team at Ryan's Automotive is the best I have ever found, as they are courteous, friendly and very competent.

Thank you so much for your 5-star review! We're so happy to hear that you had such a positive experience with Ryan's Automotive. Thank you for trusting us to service your Tacoma. We take pride in providing our customers with the best possible service, and we're so glad that our team was able to meet your expectations. We're especially grateful for your kind words about our team being courteous, friendly, and competent. We work hard to create a positive and welcoming environment for all of our customers, and we're always looking for ways to improve our services. Your feedback is valuable to us, and we'll keep it in mind as we strive to continue providing the best possible experience for our customers. Thank you again for your review! We hope to see you again soon.

- Ryan's Automotive
5

Any time we need a sub-contractor Ryan's is our first choice. Thank you for always taking care of us and our customers vehicles. Gloria

5

As always excellent service and always our first choice. Our customers deserve the best service and Ryan's gives us just that, right back to them. Thank you, Gloria

Gloria! Thank you so much for your 5-stars! We are always happy to help with your alignments. Call us anytime and we'll be sure to get you in right away.

- Ryan's Automotive
5

As always excellent service and always our first choice. Our customers deserve the best service and Ryan's gives us just that. Thank you, Gloria

Gloria! Thank you so much for your 5-stars! We are always happy to help with your alignments. Call us anytime and we'll be sure to get you in right away.

- Ryan's Automotive
5

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