Windsor Auto Repair

I had a seamless and professional experience with Travis. From a phone call to set the appointment to the day of the inspection, he and his colleague went above and beyond to provide me with a needed safety inspection, and they even refilled my car tires in order to get the car to pass. They got my loyalty as a new customer. I’ve already referred them to several friends.

*DO NOT RECOMMEND!!* I do not recommend going to this establishment. My husband took his truck here and asked them to replace his side mirror with a working one. They could never get the electrical correct. We paid for this and the problem is not corrected. Fast forward to today. I took the truck in for an oil change, brake light issue, and to replace the batteries. We had a discussion about replacing the batteries last week with someone in their office. At no time in that discussion did it come up that they do not replace batteries with outsourced ones. According to the office manager they don’t do that because they will quote, “loose money.” Why wouldn’t they charge a fee to do it? When I told him what a joke that was he asked me to leave. Over that? I was so confused. Not only was I asked to leave by the man, but another man came out of a back door insisting I leave as well. I felt very intimidated and uncomfortable. It was very disappointing that this was handled in such a negative manner. We will be taking our business elsewhere.

I needed a front end alignment. I took it in, and before they even pulled it into the shop they checked to see if I already knew that my truck chronically leaned to the left, which I did. But they checked. The kept me in the know and checked in with me periodically the whole procedure. It took about 40 minutes but I didn't mind at all. Extremely professional and kind guys who know their stuff and are happy to share their knowledge because they are concerned about giving you the best value for your money. Also they did a quick detail inside the car which I found very nice.

Fast service. Quality work. Easy to work with thank you.

Great customer service! Even coordinated a ride to and from.

Great customer service! Even coordinated a ride to and from so I didn’t have to worry. A plus in my book!

Such a great mechanic shop. Transparent pricing. Amazing customer service. I'm hesitant to give a great review as I want to keep it a secret!

The customer service was amazing and they were really clear with communicating everything that was going on right when it happened. They also were very fair with the prices that they charged. I would highly recommend taking your car here the next time you need something done.

Candid with full transparency. Provides exceptional detail, parts replaced, and detailed explanations. Finding one of these attributes is rare, finding all of them is an exception. Highly recommended.

Great company. I have been going to them for years. they are honest and don't try to upsell you on things you don't need.